1Password for Windows 8 is crashing very often in Windows 11

Question

Hi Dear Community,

1password (version  8.6.1 and the previous one) is crashing very often on my computers, At first, I was blaming this problem on some setting on my computer, but then I installed windows 11 from scratch on my laptop, the same problem

Any tip or help is more than welcome ;)

1Password Version: 8.6.1
Extension Version: 2.3.2
OS Version: Windows 11 Pro for Workstations 21H2
Referrer: forum-search:windows 11 crash

alih1p · Answer

Hello @LordCharlie, thanks for reaching out to us. I'm sorry to hear 1Password is crashing often on your devices.

To investigate further, I'd like to ask you for a diagnostics report from your Windows PC as well as some Event Viewer logs:

Sending Diagnostics Reports (Windows)

Save an EventViewer report when 1Password for Windows quits unexpectedly

Attach both of these files to an email message addressed to support+windows@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/128362/1password-for-windows-8-is-crashing-very-often-in-windows-11
Your forum username: LordCharlie

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!

Ali

Forum Discussion

1Password for Windows 8 is crashing very often in Windows 11

Sending Diagnostics Reports (Windows)

Save an EventViewer report when 1Password for Windows quits unexpectedly

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