Forum Discussion

Former Member's avatar
Former Member
4 years ago

1password icon on my Windows desktop won't unlock and open

it has been working fine for many years. I just came back to this desktop after being away for 4 months. When I clidk on the icon on my tool bar...the lock symbol doesn't go away and it doesn't op...
windows
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi there @crbuck

When you say "toolbar", do you mean the system tray in the bottom-right corner of the screen by the clock, or the toolbar of your web browser?

The system tray looks like this:

The toolbar in your browser might look like this example from Chrome:

Let me know where you're having trouble and I'll be able to help you further. :)

— Grey