Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
1Password is freezing when using Password AutoFill to fill into another app or website
This latest beta is freezing while trying to open / unlock. I have the same routine for a certain app on my iPad, and only since this update is this now failing.
I select an email field to get 1P...
1P_Dave
Moderator
ModeratorHello everyone,
Thank you for reporting the issue and I'm sorry that 1Password is freezing when you try to fill your login information into another app or website. To help our developers investigate the issue, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/140134/1password-is-freezing-when-using-password-autofill-to-fill-into-another-app-or-website
- Your forum username.
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
