Forum Discussion

will91's avatar
will91
New Contributor
4 months ago
Solved

1Password Mac OS App Crash

Hi Everyone,

The 1Password App on Mac OS X Sequoia 15.5 crashes once i fire it up, no matter from where, it shows a blank screen. I tried reinstalling it but after the installation completes it shows me this blank window:

Help me out please this really disrupts my workflow i'm currently using my phone to get passwords through the 1Password iOs App and type them in manually on my mac. I can't even check what 1Password version i'm using because when i click on about nothing happens, the entire app crashes and it makes my Mac slow down.

 

I think it has been this way since i updated my Mac to the latest Sequoia(15.5) but i'm not sure, before i had no problems at all.

 

macos
  • will91's avatar
    will91
    4 months ago

    Hi 1P_Dave​ ,

    First of all thank you for your reply.

    Second i allready fixed it, it seemed to be a memory issue, when i closed other apps it started working again.

     

3 Replies

  • will91's avatar
    will91
    New Contributor
    4 months ago

    Hi 1P_Dave​ ,

    First of all thank you for your reply.

    Second i allready fixed it, it seemed to be a memory issue, when i closed other apps it started working again.

     

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      4 months ago

      will91​ 

      I'm glad that you were able to resolve the issue! Thanks for sharing the solution with the community. 😊

      -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    Hello will91​! 👋

    I'm sorry that you're having trouble opening 1Password. As a first step, try restarting your Mac. If that doesn't work then are you using a virtual machine like Parallels? Or are you running macOS right on your Mac? 

    Can you try the following: 

    1. Right-click on the 1Password icon in your menu bar at the top of the screen and then click Quit.
    2. Open the Terminal app. 
    3. Type in: /Applications/1Password.app/Contents/MacOS/1Password --disable-gpu


    Press Enter. Does 1Password open successfully? Or does the same issue occur? 

    -Dave