Forum Discussion

huskym1025's avatar
huskym1025
Occasional Contributor
2 years ago

1Password not syncing across my Mac devices.

I had to restore my iPad. I had to use a backup file that was about a month old. The backup had 1password with it which had a few old passwords. When I try to login to a site, 1password presents the ...
ios
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

huskym1025

Thanks for the reply. If you see a Primary vault on your devices then it sounds like you have both a 1Password account and an older standalone vault that isn't part of your account. I recommend that you send an email to support+forum@1Password.com so that our support team can help you to migrate that standalone vault to your 1Password account. This will enable you to see all of the same items on all devices.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave