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usurpator's avatar
usurpator
New Contributor
3 months ago

1password over macos "distant control" ejects me

hello, I have a mac mini m4 and a macbook pro, and lately being in poor health I remained in bed and controlled my mini via "distant control" iit works beautifully, the only problem i have is when ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

Hello usurpator​! 👋

I'm sorry that 1Password is locking unexpectedly on your Macbook. So that I can better understand the situation can you tell me the following: 

  1. Does "distant control" refer to a specific third-party remote management app? Or are you using built-in macOS/iOS tools? 
  2. Are you using high-performance screen sharing? You can check using this guide: Screen sharing type options on Mac
  3. If you are using high-performance screen sharing then does switching to standard mode help?


I look forward to hearing from you.

-Dave

Issue=GA-118575

usurpator's avatar
usurpator
New Contributor
3 months ago

Hi Dave,

 

I use the plain vanilla built in macOS remote control

 

I was in high-performance screen sharing, I just went to standard and 1P left me browse 15 seconds instead of 5

 

I dont know if that helps but while I was physically on the distant machine (yes I got out of bed! lol) I unticked "lock on sleep screen saver or changing user.

 

So many thanks in advance!