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Arcane's avatar
Arcane
New Contributor
2 months ago

1Password picking the wrong item to fill on iOS

Let's say I have two logins for a website, say for "google.com", one for my account and one for my wife's account (we'll call her Pam). These look like this in 1Password (for item name, user and pass...
browser extension
ios
Arcane's avatar
Arcane
New Contributor
2 months ago

Thanks Dave.  What your're saying makes sense.  I actually have the safari extension installed already, so here's a couple of screenshots of what it's doing. 

In this first one below, for Disney's website as an example, the bottom area is the keyboard (it didn't show up in the screenshot, but it's there).  It includes what I was talking about where, as you said, it's using Apple's autofill.  But with the keyboard visible, for whatever reason, 1Password's autofill's are being driven towards the top of the page, hidden until I dismiss the keyboard, and they stay up there.  See the second screenshot. 

The keyboard is in this white space in the above screenshot.  And until I minize the keyboard, I don't see the 1Pass autofill boxes. 

In the above, you can see where 1Password's autofill is, which is visible with the keyboard minimized, but can't be seen with the keyboard up higher.  

I am running the beta of iPadOS 26 (the RC version), but this behavior was happening before I went to the beta.  I think I'm also running your iOS app beta.  Understand if you can't support the beta software, but at least making you aware of this.  Thanks for your help. 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Arcane​ 

I'm sorry for the delay in replying. Thank you for posting the screenshots, those are very helpful. I'm currently running the stable version of iOS 26 and I haven't been able to reproduce the same behaviour on Disney+ using my iPad. 

Can you tell me if you still see the same behaviour using the latest version of iOS 26? Do you see the same issue on other websites? Or just Disney+? And if you turn off any other extensions/content blockers that you're using in Safari then do you still see the same issue? 

-Dave

  • Arcane's avatar
    Arcane
    New Contributor
    2 months ago

    1P_Dave​ 

    Interestingly, it appears to be limited to Disney, as the other websites behave differently (and correctly).  It's still doing it on iPadOS 26 on the current stable release with all other extensions turned off (except 1Password).   Any ideas?

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      Arcane​ 

      My apologies, I misread the screenshot and thought that you were running into the issue on the Disney Plus webpage. I've tested again using the Disney World webpage and I see the same issue on my own iPad. I've filed a bug report with our team so that we can get this fixed. 

      Let me know if you're running into issues on other websites and I can take a look at those as well. 

      -Dave

      Issue=FS-3885