Forum Discussion

Former Member's avatar
Former Member
5 years ago

1Password Requiring Password

I just opened 1P this morning after restarting my computer. The message said that I needed to enter my password every two weeks. Since I use my MacBook Pro in clamshell mode, I enter my password all ...
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1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @rpallred, thanks for bringing this up today. Some of us on the customer service team here have dug into this a bit, and our first impression is that this might be a bug - we'll try to reproduce to see what the specifics are.

My understanding is that you're correct; entering in your password should reset that 2 week timer, clamshell mode or no.

We'll look into how this can be improved. Thank you for letting us know that this happened!