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ErikO's avatar
ErikO
New Member
16 hours ago

1Password still frozen days after activating Apple subscription

I've tried everything to unfreeze my 1Password. What gives?

1password.com
ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 hour ago

    Hello ErikO​! 👋

    I recommend sending an email to support@1Password.com  so that our billing team can help you get this resolved. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 

    -Dave