Forum Discussion
Curious about how creating/changing a password works in 1password (previously) X
Hi @JackyTseng:
From a quick search, it appears that OpenVanilla is an IME (Input Method Editor), is that correct? 1Password uses Secure Input to help protect data as you're entering it into 1Password, however that means IMEs may not function as expected with 1Password. Let me know if that's the case, and I'll be able to take a closer look.
Jack
Hi @Florian_Krumm:
If you're running into trouble attaching the picture here, you can also attach it to to an email addressed to
support+x@1password.com
and include a link to this thread. We can then take a look at your issue over email and dig in a bit further with you there. After sending your email, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Thanks!Jack
@Florian_Krumm Thanks for clarifying that! I'm afraid that the session on 1Password.com is independent from what goes on with the extension. However, both have their own auto-lock settings, which you can set so that your data stays secure. It sounds like you've done this, but you've run into some issues.
Could you send a screenshot of the auto-lock settings that you've set up for the extension? I'll take a look and see what's going on.
@Joy_1P Hi !
yes, that's exactly it!
I would like that when I lock my session on 1Password.com, the extension also locks and vice versa.
Because currently if I lock one of them, the other one stays open.
Another problem I have is that I also set 1password.com and the extension to automatically lock after 5 minutes.
But if I wait 5 minutes, 1Password.com locks but the extension stays open.I hope I gave enough information.
Thanks in advanceFK