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Former Member's avatar
Former Member
3 years ago

1password8 doesn't stay active but reverts to Finder?

1Password8 doesn't stay active but switches to Finder, it works on my iPhone but not the mac

1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: macOS 12.5.1
Browser:_ Safari
Referrer: forum-search:1password8 does not stay active it reverts to Finder

macos
  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Peggy12:

    Thanks for following up. In that case, we might want to take a closer look at what's happening. Please reach out to us directly at support+forum@1password.com, and include your username Peggy12 and mention what's going on. After emailing in, you'll receive a reply from our helpful robot assistant BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to make sure your message has gotten to the right place. Thanks!

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    Yes, by this I think you mean when I open my Mac and select 1Password from my dock and it opens.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Peggy12:

    Is this when using 1Password in your browser or something else? Let me know.

    Jack