Forum Discussion

Former Member's avatar
Former Member
3 years ago

1password8 doesn't stay active but reverts to Finder?

1Password8 doesn't stay active but switches to Finder, it works on my iPhone but not the mac 1Password Version: 8.8.0 Extension Version: Not Provided OS Version: macOS 12.5.1 Browser:_ S...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @Peggy12:

Thanks for following up. In that case, we might want to take a closer look at what's happening. Please reach out to us directly at support+forum@1password.com, and include your username Peggy12 and mention what's going on. After emailing in, you'll receive a reply from our helpful robot assistant BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to make sure your message has gotten to the right place. Thanks!

Jack