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Former Member's avatar
Former Member
4 years ago

1Password8 extension do not unlock

Despite the App is unlocked the extension remains locked and does not work at all. Already tried to uninstall it and re-install. I gave it all the require permits but it seems something else is ...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey @PabloJaniot! It sounds like the extension is having a hard time communicating with the 1Password app in order to unlock. To help with that, please try the following:

  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Fully quit 1Password app and browser.
  4. Restart the 1Password app and then open browser.
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
  6. Under General, re-enable "Integrate with 1Password app".
  7. Test things out with the extension.

Let me know how that goes!