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New Contributor

28 days ago

1password8 Quick Menu is Awful to Use - HELP

Was forcibly upgraded to 1password 8 for all my employees, and all I can say is I hate the new quick menu so much. I need help, because we cannot use the browser plugin, so my main way of doing logins all day long in my workday was using the quick menu to easily copy / paste user, then password. Now its way more cumbersome with this new quick menu to the point that I hate it and am pushing my company to change providers unless you can do something to fix this awful flow.

Context - Can't Use The Browser Plugin:
We cannot use the browser plugin, as it is easily gamed with chrome plugins being so insecure. I've seen it demoed year over year at Def Con, as well as here in your own forums - 1Password Extension Hijack | 1Password Community

The Problem - 1Pass8 New Workflow:
1. Click top nav menu icon
2. Click the quick menu option
3. Get the hideous floating menu, NOT IN FOCUS...?
4. Click INTO the floating menu, just to start typing -- AGAIN, WHY DOES IT NOT AUTO FOCUS?
5. Type my search
6. Click the tiny 3 dots on the right just to GET the username / password -- WHY IS THE DEFAULT CLICK TO OPEN A NEW BROWSER PAGE?
7. Click each one to copy / paste them into the already open website.

It's literally 4-5 more clicks than it used to be, just to get a username or password - absolute peak garbage UX. I know this is pointless and I doubt there is a fix? I'm just quickly losing my mind how much I hate this version. Its like you went backwards 10 years and feels like a slap in the face after all this time using it.

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1password8 Quick Menu is Awful to Use - HELP","moderationData":{"__ref":"ModerationData:moderation_data:159588"},"body":"

Hello BringBackOldQuickMenu! 👋

Welcome to the community! I've merged your comments into one thread so that we can keep the conversation in the same place. I'm sorry that Quick Access isn't fitting into your needs, I'll definitely pass your feedback along to our product team internally and I have a few suggestions that might help. As a start I did want to respond to the following:

\n
Context - Can't Use The Browser Plugin: We cannot use the browser plugin, as it is easily gamed with chrome plugins being so insecure.
\n

1Password in the browser is secure and the team has carefully engineered the browser extension to be secure against various threats. You can read more here: About the security of 1Password in your browser

Regarding the specific threat that you posted about, please have your IT team reach out to our support team at support@1Password.com. There are a variety of options to avoid the threat being discussed in that thread that include: educating employees not to install unknown extensions, locking down browsers on work devices to prevent installation of unapproved/unknown extensions, and more.

\n
The Problem - 1Pass8 New Workflow:
\n

Quick Access is designed to be more efficient with keyboard shortcuts and that would be my recommendation. The workflow that you've mentioned can be accomplished in a few steps by doing the following:

Press Shift-Command-Spacebar to open Quick Access.
Type in the name of the item you're looking for.
Press Shift-Enter to open the website in your browser. Navigate to the login page.
Press Command-Backslash to fill your login without needing to copy and paste.

You'll need to enable Universal Autofill for this workflow: Use Universal Autofill in apps and browsers on your Mac

Let me know if that doesn't fit your needs and I can help further.

-Dave

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See the problem is steps 3 and 4 of the quick access overview are essentially non-functional and broken. The \"open and fill\" works about 2% of the sites sadly, and just opens more tabs on a blank login forms every time.

Usually, I already have the page open that I need to be at, and just need to easily copy the user name and password. This quickfill just opens blank pages with nothing filled in 98% of the time I use it, and some passwords don't have a site associated because thats extra leg work when I'm making tons of accounts. And yes, I have universal autofill completely setup on mac. It just doesn't work on anything. Chrome, Safari, Firefox - all most of the time it fails to fill anything in on any logins, few examples:
- app.checklyhq.com
- mail.google.com (mail sign in)
- our Oracle portal
- workforcenow.adp.com

Plus, the quick access now requires you to click into it after you spawn it using shift+command+space keyboard shortcut just to start typing to search for something - thus it adds yet another step it previously didn't need. Its pretty frustrating honestly.

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Listen. The 1P Mini is gone and I certainly wouldn't advise you to hold your breath waiting on it to be restored. For better or worse, the company seems to be focused more on the enterprise rather than individual/family market. And in that market, the user base tends to be more power user \"keyboard jockeys\" who find the Quick Access user interface to be useful. Which is why the 1P menu bar item launches Quick Access by default. While I am a tech savvy, power user I am most definitely not a \"keyboard jockey\" and prefer an actual UI, which is why I changed this setting to launch the main 1P window instead. On my machine, I find that it launches just as quickly as the old 1P Mini and obviously provides the same functionality and then some. It's the best you can do.

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The Problem - 1Pass8 New Workflow:
1. Click top nav menu icon
2. Click the quick menu option
3. Get the hideous floating menu, NOT IN FOCUS...?
4. Click INTO the floating menu, just to start typing -- AGAIN, WHY DOES IT NOT AUTO FOCUS?
5. Type my search
6. Click the tiny 3 dots on the right just to GET the username / password -- WHY IS THE DEFAULT CLICK TO OPEN A NEW BROWSER PAGE?
7. Click each one to copy / paste them into the already open website.

It's literally 4-5 more clicks than it used to be, just to get a username or password - absolute peak garbage UX. I know this is pointless and I doubt there is a fix

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Still sucks today. Once you forcibly put us on 8 with 7 no longer working, I will change providers for all ~1,000 of my employees for this one feature not being implemented at this point.

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