Forum Discussion

Former Member's avatar
Former Member
3 years ago

1passwordX pops notification and opens 1password website - for no reason - after unlock

I am experiencing some odd behaviour that started only in the last few months. Nothing about my account settings/2FA has changed, only the usual browser and 1passwordX updates.

It is the same behaviour as
https://1password.community/discussion/97303/frequent-notifications-about-authentication-required-screenshots-attached
https://1password.community/discussion/99573/authentication-required-notification

combined with a browser tab being opened to my.1password with auth-only=1 at the end.

It's already signed-in and unlocked... there is no need for a notification and definitely not a browser tab opened that I did not ask for prompting my master password!

The behaviour continues even after I log the account out of 1px and log it back in again.

Environment: 1px 2.5.1 in Linux Firefox 107
Not running the linux desktop app

1Password Version: none
Extension Version: 2.5.1
OS Version: Fedora 36
Browser:_ Firefox 107

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Thanks for getting back to me @j_son,

    I'm sorry for the disruption but I'm glad things seem to be working as they should be.

    Let us know if there is anything else we can help with at all!

  • Former Member's avatar
    Former Member
    3 years ago

    Hey Steph, thanks for the help. I had previously removed and re-added the accounts to 1px (I didn't even notice the "Integrate with 1Password app" toggle, it let me remove the accounts without un-toggling it) with the same behaviour afterwards.

    I followed your instructions exactly and, by disabling the app integration before re-adding the account, the problem seems to have gone away.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @j_son,

    I'm sorry for the trouble you are having with 1Password in your browser.

    Can you try the following steps to re-sync your account with 1Password, and let me know if they help?

    1. Open your browser.
    2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
    3. Under General, disable "Integrate with 1Password app".
    4. Under Accounts & Vaults, click the ( ⋮ ) three dots to sign out of your account. (This will be greyed out if "Integrate with 1Password app" is still enabled) 5, Click "+ Sign in to a new account" to sign back in.

    Let me know how you get on!