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Former Member's avatar
Former Member
3 years ago

1pux export data will be wrong or old (and uncomplete)

Hi,

I am using the 1password 8 app for windows, Iphone Ipad. They all are updated to last version (8,9,10).

I need to export the data I stored in 1Password, but I encounter many problems:

1) both the csv and the 1pux methods export only a very little subrange of the data I stored (with csv being the least complete one);

2) the data stored in the 1pux file (I am referring to the text file you get once you unzip the 1pux file) are very messed up:
- it reports also the entries I deleted in the past, which is very confusing (many times I deleted an item just to re-entry it in a different, better way)
- worse than all, some of the data are WRONG: they show the OLD passwords and username instead of the updated ones (updated by me when, for example, I change the password of an account). Just to give you an example, the username and password of my NAS are the ones I used more than 2 years ago.

I have been using 1Password for years, and this problem of the partial extraction (ref. point 1, I never really checked point 2 before today) has always been there (ref. all the tickets opened on this community and the complaints you can find by googling a bit).

Honestly and clearly speaking, it is not possible and I do not (and can not) believe that your software engineers haven't found a way to extract ALL the data customers insert in your software.

These partial extractions appear to be a clumsy and clear attempt to keep your customers renewing their licence every year.

Unfortunately, I have been unemployed for more than 2 years now, so I need to cut all the possible costs. Therefore I also would like not to renew my 1Password licence. But with this kind of "export" you make it impossible (unless I copy and paste every single line/entry, which would need hours and hours of work).

Can you help me? Have you planned to implement a FULL export soon?

Regards,
Domenico


1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: windows 11
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=export

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