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Forum Discussion
VincentBounce
10 months agoFrequent Contributor
1Pwd desktop export is slow and may fail
Regarding my tests, the only 1Pwd desktop version which exported quickly was the October/November 2023 one: 2022-11-01: slow, 20min to export 25MB 2023-07-22: slow, 10min to export 23MB 2023-08-02...
1P_Dave
Moderator
10 months agoHello VincentBounce! 👋
I'm sorry that you're seeing slow export times when using 1Password. I just did a quick test export to 1PUX using the 1Password for Mac app and the export finished in 25 seconds for a 800MB 1PUX file. So that I can see why your exports are taking so long, please reproduce the issue one more time and then I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1pwd-desktop-export-is-slow-and-may-fail/153155
- Your forum username: VincentBounce
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
VincentBounce
10 months agoFrequent Contributor
Case number #EVS-18491-431
- 1P_Dave10 months ago
Moderator
Thank you for posting the Support ID. Let's continue the conversation over email.
-Dave