Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

1st login w/ 1password 8 failed after upgrade.

I upgraded to 1P8 app and the first login failed with my usual credentials. the 2FA pop-up doesn't show-up and a message suggests to check the informations. I tried every option w/out success. PS: ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hello @jfkappes, thanks for joining us on the forum. I'm very sorry to hear about this issue signing in to 1Password 8 for Android!

I suspect this crash is related to a bug we've identified with version 80902003 specifically on Android 9 devices. The development team has marked this as a high priority issue and is already testing a fix internally. This should be available in upcoming beta and production releases. If you have a different version of 1Passoword 8 for Android installed, let us know which. Thanks again!