2FA setup for 1password in other authenticator apps broken

Hi Laurie_​ , thanks for joining the community. I'm sorry to hear there's been an issue authenticating 1Password. 

If you have the app, passkey or security key that was originally used to enable 2FA for your account, that may be able to be used to authenticate 1Password again.

You mentioned that you can't sign in, but as a next step I would recommend checking on all devices where you use 1Password if you still might have access, including on our website 1Password.com. If you find there is somewhere where you can sign in, you can follow the steps in our guide to turn 2FA off. 

If you're still not having any luck, you can contact our support team at support@1password.com. The team can help check what the best next step will be from there. 

Let us know if you have any questions, and thanks again!