Forum Discussion

Mark_Sealey's avatar
Mark_Sealey
Dedicated Contributor
7 months ago

A couple of sites which do not work…

… consistently with 1P/1P for Safari 8.10.76 on macOS 15.5.

  1. https://orchestrationrecipes.thinkific.com/users/sign_in (never)
  2. https://www.chase.com Usually have to relaunch Safari (18.5 (20621.2.5.11.8))

I love 1P and always have done. So not a big deal; although if there is a way to fix these, please, it'd save me some time. Thanks in advance…

macos

8 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Hello Mark_Sealey​! 👋

    I'm sorry for the delay in replying. Can you let me know if you still see the same issue when using the latest version of 1Password for Safari: How to keep 1Password up to date in your browser

    If you do then can you tell me what specifically isn't working on each page? Is 1Password not offering a suggestion for a specific username or password field? Or is it offering the suggestion but not filling in properly? 

    -Dave

    • Mark_Sealey's avatar
      Mark_Sealey
      Dedicated Contributor
      6 months ago

      Dave; hello - and thanks for following up.

      Unfortunately, Yes. I have 8.10.82 on macOS 15.5. The Chase site is the one I hope you might be able do so some 'retooling' for, please.

      In order to log in (at, say, https://www.chase.com) I have to restart Safari (18.5 (20621.2.5.11.8)) I have to quit and relaunch Safari. Single clicking on Autofill thus:

      fails to populate either field. Nothing happens. Blank.

      If you have any ideas, please, I'd be very grateful. TIA!

      • Trevor_1P's avatar
        Trevor_1P
        Icon for Moderator rankModerator
        6 months ago

        Hi Mark_Sealey​,

        I've done some testing on my end and haven't been able to reproduce the behaviour on chase.com, so I'm wondering if there may be another issue at play here. To help me better understand your setup and what's going on, could you answer the following:

        • Do you notice the same behaviour on other websites, where you need to restart Safari to get things to autofill?
        • Do you use multiple profiles in Safari? If so, is the issue occurring in a specific profile?
        • Do you make use of pinned tabs in Safari?

         

        Looking forward to your reply.

        - Trevor