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EllenH's avatar
EllenH
Occasional Contributor
2 months ago
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A secure note has disappeared

For some reason I can't determine, a secure note that I was editing disappeared completely. I was adding things to it and was interrupted and when I looked for it to continue, it was nowhere to be found. I tried searching for words that I know are in the body of the note, in my two vaults, in all items, in the Archive, in Recently Deleted. Nothing. It is an old note that I’ve been using for years. Gone.

1Password is synchronized across all my hardware, Macs, iPad, iPhone.

Does anyone have a suggestion ?

 

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  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Hello EllenH! 👋

    I'm happy that you were able to find your Secure Note in the Archive. The Archive is a place to put items that you don't want to show up in search results, or as suggestions in the browser, and it sounds like you're seeing expected behaviour there. You can read more about the Archive here: Archive and delete items

    Let me know if you have any other questions. 

    -Dave

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  • EllenH's avatar
    EllenH
    Occasional Contributor
    2 months ago

    A minute after posting the above question, I had an idea. I went to each vault and selected "Secure notes" and then looked at all the notes one by one. And I found the note I thought had disappeared in the archive. Great!

    But how is it that a search doesn't find it? I tried to find it using Search and knowing it was there and nothing was found.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      Hello EllenH! 👋

      I'm happy that you were able to find your Secure Note in the Archive. The Archive is a place to put items that you don't want to show up in search results, or as suggestions in the browser, and it sounds like you're seeing expected behaviour there. You can read more about the Archive here: Archive and delete items

      Let me know if you have any other questions. 

      -Dave

      • EllenH's avatar
        EllenH
        Occasional Contributor
        2 months ago

         

        Thanks for your message, Dave.

        I had the impression that it was now possible to search in the Archive. Apparently, this feature (or maybe bug), requested for years, has come and gone. I archived unused files recently because I thought things had changed permanently. This was obviously a mistake on my part. 

        I need to search old items once in a while, so I have now restored all the files in Archive to a special vault that I have used for obsolete items for years. I prefer to find too many items, even 10 or 20, and choose the one I need instead of having to search through more than 1200 items in Archive without any help from search.