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Account has been reset after trial
Today I my trial ended and I choose to subscribe. To my big surprise my account has been reset after payment, so all my vaults are gone. Does anyone know if I can retrieve my vaults anywhere?
I will do, thanks. In the mean time I dug a bit deeper and it seems that I have two subscriptions on the same mailaddress! I explained it further in the mail to support.
The support id is:[#RHH-22857-355]
I will do, thanks. In the mean time I dug a bit deeper and it seems that I have two subscriptions on the same mailaddress! I explained it further in the mail to support.
The support id is:
[#RHH-22857-355]
1P_Dave
Moderator
ModeratorThank you for sending in the email and for the update. Please continue working with our team over email and they can help you get everything cleaned up so that you're only using the one account.
-Dave
