Forum Discussion

Christine's avatar
Christine
New Member
4 hours ago

adding a cc for billing

I just separated from my company yesterday and I want to add a cc for billing to keep my family account but there is no option to do so on the family account as it says I am still getting a free membership with my business account. How can I get this fixed? Can I do this by phone?

2 Replies

  • I thought I did as I did see the instructions for unlinking. Not sure if that worked. I was hoping to keep using this app but I think I am being forced to copy over my PWs into iCloud.

  • AJCxZ0's avatar
    AJCxZ0
    Silver Expert
    Christine wrote:

    How can I get this fixed?

    Did you unlink your family account?

    Can I do this by phone?

    In short, no. The challenge for 1Password to provide phone support with the ability to make significant changes would be huge.