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Forum Discussion
Anonymous
3 years agoAfter installation of OS X Ventura, 1Password no longer allowed Touch ID access
In order to restore access, I first restarted the computer (MacBook Air 2019). I then checked in the System Settings to make sure that Touch ID was enabled. I then checked that it was enabled in 1Pas...
1P_Tommy
Moderator
3 years ago@chalcopis
I'd like to ask you to create a diagnostics report from your device:
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
chalcopis A link to this thread:
https://1password.community/discussion/137524/after-installation-of-os-x-ventura-1password-no-longer-allowed-touch-id-access#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!