Forum Discussion

kappabear's avatar
kappabear
Frequent Contributor
28 days ago

Amazon.com passkey

Hi there. Almost every time that I sign in to Amazon.com using my stored credentials, I'm prompted by 1Password to update or store a passkey. Why is this happening? As far as I know, a passkey doesn'...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 hours ago

Hello kappabear​! 👋

I'm sorry that you're being prompted to update your passkey, I've tried to reproduce the issue but I don't see the same behaviour on my own device. Can you double-check that you don't have multiple versions of 1password installed in Brave? You can check by typing the following into your browser and pressing enter: 

  • brave://extensions/


If you only see one version of 1Password then can you post a screenshot of the passkey prompt that you see from 1Password? 

-Dave