In the latest 1Password for iOS 8.10.0 81000052, on PRODUCTION channel, if a secure note (or possibly any item with a note) has a lot of text, you can’t edit it properly because it doesn’t allow you to scroll through it. In other words, you’re stuck in one section of the note, and can’t scroll up or down to edit parts not seen on the screen. Update - I've uploaded a screen recording: https://imgur.com/a/qOMSsfC

Also, with an item with a long "note", if you "Edit" and then tap "Save" or "Cancel", a bunch of whitespace will appear below the note that goes on for quite a bit, to the bottom of the item.

Hi nimvio , Do you know approximately how long your note is? There is an issue with extremely long notes that we are looking into. Thanks, Kevin

I updated the app to latest version (8.10.0) from previous version, so I go to one of my secure notes and before taping edit I can scroll and see every line of text. So good their. Here is we’re the problem happens. After taping edit it shows only 20 lines of text and prevents me by locking the scrolling up or down to see or edit the rest of the item. You can scroll 1 or 2 lines either way, but that is all. It just randomly shows the middle part of the item 20 lines of the 300 lines that make up the whole secure note. Until this gets fixed how might I go back to previous version (8.9.7) ? Do you have a direct link you can paste me to that version, because I can not edit any notes and I have changes everyday to stay current.

This is happening to me too. After updating to version 8.10.0.of 1Password app for iOS. It was expected that a bug would be created when I noticed the most changes in my life of a release I have ever seen. The issue was not in previous version that had the same amount of lines. I try to edit a secure note of about 250 lines of text of the item. I notice it scrolls to the middle and I can see only about 22 lines of text beside space between them. It will scroll up or down about 2 lines either way. So it is like locked basically and you can not scroll. Do you have a direct link to previous version 8,97 so I can get back to business?

The other guy above me has a link of the video that is what is happening to both of us at least after upgrading to latest version. It happens when editing a secure note of at least 30 lines of text. Does not seem to do it with just 5 or 10 lines. Really our most important security notes has stuff we update a lot so like I have to remember daily changes, because I can not edit that secure note, so because I can not scroll to the part I need to change and save. So that makes my organization of my business at a stand still. Next version after next I am going to wait a week to make sure before upgrading. If you can’t scroll that puts on the brakes and they want let you roll back because they want you to have the latest. Gosh how long did we have the last version? So what would be the harm in being able to roll back one version. It is not like I want to go back to version 7. They allow that, but not the last version so how does that make sense?

App Bug (iOS): Can’t properly edit or scroll through a “Secure Note” item that has a lot of text

58 Replies

GreyM1P
1Password Team
2 years ago
Hi all.

There were improvements made in handling Secure Notes in the latest version, 1Password 8.10.4, which was published on April 11th. If you haven't already updated, give it a try. We'll be here if you still need any help with it.

— Grey
Former Member
2 years ago
Thanks - is fixed for me with v 8.10.4 which I got today (13th April '23). I can now edit my notes again which is a relief !!!!
bugwhat
Super Contributor
2 years ago
Me too.
Glad I can edit the note now, but when I tap edit and then placement of cursor it scrolls all the way to the bottom of a long note, however the cursor does go where you tap it so that part is good.
Now the scrolling need to be fixed after that long scroll to the bottom I have to scroll back to the cursor
If you put the cursor on first attempt at top or middle the screens gonna scroll to bottom.
If you put the cursor at bottom it will scroll right to it.
So almost their it is an improvement.
Just a little more adjusting on the scroll, but the cursor placement seems to be fine.
Former Member
2 years ago
The end of the note is not where I'd expect my cursor to go, I'd expect it to go where I tapped in the note (i.e. where my current view is). Forcing a scroll (which may be numerous swipes) to get back to your previous position, and another tap to actually set my position for edit, is obnoxious.
481steve
New Contributor
2 years ago
With todays v 8.10.4, tapping on edit, and tapping again onto the note field, the cursor goes right to the end of a note, from where I can scroll, and edit - thank you!
WorldIRC
Dedicated Contributor
2 years ago
Hopefully today's update to 1Password will resolve this issue!
WorldIRC
Dedicated Contributor
2 years ago
Hopefully today's update to 1Password will resolve this issue!
WorldIRC
Dedicated Contributor
2 years ago
Hopefully today's update to 1Password will resolve this issue!
1P_Tommy
Moderator
2 years ago
Apologies for the trouble IvanExpert I hope we'll have a resolution soon.
IvanExpert
New Contributor
2 years ago
I have reverted to 1Password 7 on iOS because of this. It makes 1Password 8 unusable for me.