Forum Discussion

lysander's avatar
lysander
Dedicated Contributor
4 years ago

Apple Watch: 1 PW8 Has No Items in Watch App

How do I get my 1PW Apple Watch app to sync?
I am running the latest version of apps on iMac, iPhone and Watch 6 running WatchOS 9.0.2

I get this message:

Where are the 3 dots?
Is there some secret handshake I don't know about to make it sync?
Very unintuitive app if this is the case.


1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: macOS 12.6
Browser:_ Safari

14 Replies

  • lysander's avatar
    lysander
    Dedicated Contributor

    Thanks. Yes, use depends on how people access 1PW. I always have an iPhone or iMac available so using the tiny Watch screen does not appear to me. Some folks may be more Watch centric and then it is a good option for them.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    lysander

    No problem if you don't find the Apple Watch app useful. We hear that customers enjoy having quick access to their one-time passwords from their watch face and being able to access their most important items when they don't have easy access to their iPhone or other devices. If you always have access to 1Password on another device, it might not be something you make much use of.

    I've passed on the feedback about the text advising how to add items to your Apple Watch to our team for their consideration. If you need anything else from us, please do let us know and we'll be here to help.

    ref: dev/core/core#18062

  • lysander's avatar
    lysander
    Dedicated Contributor

    Yes, that works.
    Suggestion: Have your Technical Writers / Interface Designer add a meaningful message to the Watch app.
    The current message is unintelligible and offers no clue as to how to add items.

    After looking at the Watch app I find it adds little value and deleted the app from my Watch. I see no use case for app on my Watch since I am either going to use my iMac or iPhone to access my passwords.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    Hi lysander

    You'll find the (•••) menu at the top-right corner of the item when viewing it on the paired iPhone, like this:

    This will add the tag Apple Watch to the item. Give that a try and let me know how it works for you. :)

    — Grey