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Former Member's avatar
Former Member
5 years ago

Apple Watch unlock in clamshell mode often fails

I have a MacBookPro which I use mostly in Clamshell mode with an external monitor. Most of the time, 1P doesn't let me unlock with my Watch despite having the option checked. Sometimes, it actually shows the dialog very briefly but it goes away before I can interact. Clicking on the watch icon on the 1P window either does nothing or flashes up the window.

(I don't think this is new for 1P8, and I'm not even sure it's unique to 1P versus other uses of Apple-watch unlock...)

1Password Version: 8.2.2 (80202057)
Extension Version: 2.0.6
OS Version: 11.6

betas

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  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    5 years ago

    That's fascinating, @"a.jaffe", thank you for this. I've added it to our internal issue so that our developers know what you've seen around this. Thank you for sharing the info! This may well make an important difference.

  • Former Member's avatar
    Former Member
    5 years ago

    Just to give some more information: Earlier today, Apple Watch unlock was not working in clamshell model. I then had to use the laptop in normal "open" mode, and thereafter back to clamshell. Ever since then (even through some reboots) Apple Watch unlock has continued to work with 1P8 in clamshell mode.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @"a.jaffe", thanks for this report. I have filed an issue with our developers to look into this further. We do want to make 1Password flexible and ensure that you can do what you need with your setup! Thanks again for letting us know - we'll check this out. 👍

    ref: dev/core/core#10260