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Forum Discussion
wlclev42
3 years agoNew Contributor
Auto-lock simply does not work.
I have a home computer and security is seldom an issue so I have auto lock set for 8 hours. It just does not work. Some days, every time I want to use 1Pass, I have to enter my login credentials. ...
ag_mike_d
1Password Team
3 years agoHi wlclev42,
Thanks for your comments about auto-lock not working. We're happy to help!
For testing purposes, have you tried a shorter interval, such as 1 minute and are still seeing troubles? Additionally, does your device go to sleep on it's own? This Auto-lock setting is related to a system's idle time and we've see cases where something else on a a user's device is preventing it from reaching an idle state and going to sleep. I'll leave an article below that discusses this further:
* https://thegeekpage.com/fix-windows-10-sleep-mode-not-working-solved/
Some days, every time I want to use 1Pass, I have to enter my login credentials.
Can you tell more about when and where this happens? For example, is this with the 1Password 8 app, 1Password in the browser, or when you attempt to 1Password.com?
Looking forward to your reply.