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Forum Discussion
Former Member
2 years agoAuto Locking after a few seconds
1Password automatically locks after a few seconds, even if the auto lock is set to 1 hour.
1Password Version: 1Password for Mac 8.10.23 (81023003)
Extension Version: Not Provided
OS Version: macOS 14.2.1 (23C71)
Browser: Not Provided
58 Replies
- jakemauerNew Contributor
Kester_D_1P That does work on a technical level but of course I would still prefer to have a reasonable auto-lock window. Thanks for adding me to the internal issue, looking forward to any future progress on this.
- Kester_D_1P
1Password Team
Hi jakemauer - I'm sorry to hear that you've also been affected. I've added you to the internal tracking issue that we have open. Does the workaround of temporarily setting the 1Password auto-lock setting to "Never" while screen sharing work for you?
- jakemauerNew Contributor
Wanted to chime in that I am seeing the same issue of almost instantaneous locking while using screen sharing, regardless of if I have high performance mode set or not.
My context:
1Password version Mac 8.10.33, 81033001, on PRODUCTION channel
MacOS 14.5 (23F79) on the host that I'm sharing into, on a mac mini M2 pro
MacOS 14.4 (23E214) on the screen sharing client, a macbook pro m3 - 1P_Dave
Moderator
I agree that the workaround isn't great but my colleagues and I mention it just in case it helps some folks until the issue is permanently resolved. Some users have also reported one of the following options as helping:
- Switching to standard screen sharing mode, or toggling to standard, then back to high-performance.
- Changing auto-lock to "Never": How to set 1Password to lock automatically
These options can be worth trying. In the meantime, I've passed your report along to the team. I'm sorry for the inconvenience.
-Dave
ref: dev/core/core#26064
- 1P_Dave
Moderator
I don't have any updates to share at the moment, the issue is still open with our development team. I've added your report to the internal work item so that our developers are aware that you're affected as well. I'm sorry for the impact to your workflow.
-Dave
- twilsoncoNew Contributor
Wondering if there's been any progress on this issue. I'm also experiencing auto-locking of 1Password on a remote machine over Jump Desktop. It's inconsistent, but recently has been within a few seconds of unlocking. Not even long enough to fill a single web-form.
As a workaround I've resorted to unlocking 1Password on the local machine and copy-pasting each item to the remote machine, which is not ideal, but at least https://support.jumpdesktop.com/hc/en-us/articles/216425563-General-Is-the-connection-to-my-computer-secure#:%7E:text=Fluid%20Remote%20Desktop%20uses%20DTLS,this%20must%20be%20configured%20manually..
- 1P_Dave
Moderator
@jonathancohlmeyer
Apologies, I'm not familiar with a workaround that would work for Jump Desktop, if I do see one I'll update this thread. As Tommy mentioned, our developers are investigating the issue and hopefully a fix will be available soon in a future update to 1Password.
I'm sorry again for the inconvenience.
-Dave
- Former Member
Thanks, but this solution does not work for me as I use Jump Desktop for screen sharing (using Fluid, not VNC) and I do not find this option.
- 1P_Tommy
Moderator
Ah, Jump. It has been noted by another user as exhibiting the same type of situation. Apologies, I am not aware of a way to adjust it. It is not something I use. The other user was unable to locate a setting.