Forum Discussion

dsarnowski's avatar
dsarnowski
New Contributor
2 months ago

Snippets don't post text in Slack

I am a family account owner and love the snippets feature. It works everywhere on my Mac except Slack. I have checked all the accessibility options. The snippet "sound" plays, but the text for the snippet never appears.

betas
family
macos

3 Replies

  • dsarnowski's avatar
    dsarnowski
    New Contributor
    2 months ago

    I can confirm this is working for plain text and NOT working for formatted text.

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi dsarnowski,

    Thanks for reporting this! I was able to reproduce the issue when using snippets with formatted text, but it worked fine if the snippet was plain text. Can you confirm if you're experiencing the same? 

    In any case, I've gone ahead and submitted a bug report. My apologies for the inconvenience and I'll update this thread when I know more.

    ref: FS-4107