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Forum Discussion
Former Member
2 years agoAuto Locking after a few seconds
1Password automatically locks after a few seconds, even if the auto lock is set to 1 hour.
1Password Version: 1Password for Mac 8.10.23 (81023003)
Extension Version: Not Provided
OS Version: macOS 14.2.1 (23C71)
Browser: Not Provided
Hello folks,
Our development team has released improvements to how auto-lock works with certain configurations such as high-performance screen sharing on macOS. Please update to 1Password for Mac version 8.11.12 or later:
If you still see the same issue after updating then please let me know so that we can investigate further.-Dave
54 Replies
- 1P_Dave
Moderator
I'm sorry that you're running into the same issue, this is still in our developer's queue to look into further. Do the following steps help you workaround the issue:
- Set the auto-lock timer in 1Password on the remote system to 1 hour: How to set 1Password to lock automatically
- Connect to the remote system using standard screen-sharing, instead of high-performance.
- Set the auto-lock timer in 1Password on the remote system to Never.
- Connect to the remote system using high-performance screen-sharing again.
- Set the auto-lock timer in 1Password on the remote system to your preference again.
I look forward to hearing from you.
-Dave
ref: dev/core/core#26064
- abjj45New Contributor
I am also having this same issue with 1password very quickly locking when used over mac Screen Sharing with High Performance enabled. It is very frustrating and I would really like to see a fix to this bug.
- 1P_Tommy
Moderator
My apologies folks for the continued trouble. I have recorded your reports for the team.
- LravidNew Contributor
I changed the settings to "Adapt quality to network conditions", but it didn't help, the application still automatically locks after a few seconds using Screen Sharing to connect from an M1 MBP to an M1 mini.
- aaronpaceNew Contributor
I know it's clear this isn't an issue for the masses, but this is still incredibly frustrating to see no movement here. Not using "High Performance" mode means we're using Screen Sharing of pre 2007, it's not ideal and isn't a permanent fix. It'd be great to get this on some sort of roadmap for investigation and fix, I've been dealing with this for months now and it's super annoying to finally get too frustrated to search out for support, find this thread and see nothing but acknowledgement. I should also chime in, this bug only happens on version 8, which makes me regret updating this headless machine to the Electron app :(
- STLKH1PassNew Contributor
Same issue, Macbook pro to Macbook pro, screen sharing, both on 14.5, M2 to M1.
Locks after a couple of seconds. Looks like this has been open for quite a while, surprised there isn't any movement toward fixing it.
- 1P_Dave
Moderator
I'm sorry for the impact that the issue is causing. Another workaround that helps some users is to change the quality setting for the screen sharing app:
- Open the Screen Sharing app.
- In the menu bar, select Screen Sharing then select Settings.
- Select Quality, then change this setting to "Adapt quality to network conditions."
Then, set your auto-lock settings for 1Password back to how they were, and check to see if the issue still occurs.
-Dave
- wouterbouvyNew Contributor
I'm having the same issue on 1Password for Mac 8.10.33 (81033001), while using screen sharing
Setting the auto-lock to Never is a working workaround, but I rather have autolock enabled. - 1P_Dave
Moderator
- jakemauerNew Contributor
Kester_D_1P That does work on a technical level but of course I would still prefer to have a reasonable auto-lock window. Thanks for adding me to the internal issue, looking forward to any future progress on this.