Auto Locking after a few seconds

For Jump Desktop users...I was able to stop the instant locking by unchecking "Privacy Mode" under the Jump Desktop "Remote" menu.

I've been having this locking issue for years on both Intel and M1 Mac Minis, predating High Performance sharing. But yes, I am using HP now.

VXF-35319-882

Jono_Spiro

I'm sorry that you're seeing the same issue. Are you using high-performance screen sharing? If you are then do you still see the same issue when you switch to use standard mode for screen sharing? Screen sharing type options on Mac - Apple Support (CA)

I've removed the link to your logs from your post, please don't post your logs to the forum. Our team would be happy to take a look at the logs if you send them via email:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/721256/#Comment_721256
• Your forum username: Jono Spiro
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

BTW it locks equally in Safari as it does in the full app. Same code is determining inactivity.

It won't let me upload so it's here: [removed]

I've been suffering with this for over a year or two. No workaround works. 1P seems to think 5 minutes of inactivity have elapsed. I can't even tell it to never lock as a workaround.

I'm adding logs from one full session cycle: Logged into my machine over sharing, unlocked 1P with password, waited a few seconds, and got locked out. It won't let me drop in a txt file so I'm gonna try to past in the next message.

Glad I found this thread. This is also an issue for me. Using standard mode kind of sucks.

flybynight27

Thank you for those details, I'm sorry that the workaround doesn't work for you. I've passed this along to our development team in the internal work item open for the issue so that they're aware.

-Dave

ref: dev/core/core#26064

Also, 1P_Dave I tried going through the steps you provided on 8/13… and I'm still having the issue in high-performance screen sharing after that.

Chiming in to follow. Also having the auto-lock after a few seconds issue with macOS high performance screen sharing.

If it helps, I had the issue on macOS 14 and 1Password 7, then upgraded to Sequoia and still had the issue, so I tried upgrading to 1Password 8… and still have the issue. It was to the point where I couldn't enter my password to transfer my stuff from 1PW 7 fast enough before it auto-locked. So I went looking and found this thread.

It does seem to work OK with regular, old fashioned screen sharing. But the high-performance screen sharing is so good that I don't want to work without it.

Hope you can figure this out soon. Does the fact that it was around for 1PW 7 provide any clues?

Thanks!