Autofill does not work in apps

1P_Timothy I use 1passeword now almost a year, and was very happy with version 7. now i convinced my dad to try it out. so he has a trial now and the autofill does not work in apps, so he will not use it any more until its fixed. is it possible to pause hit trial or is there a possibility that when it does work he can try it again, because i think this is an issue that won't be solved quickly. this is not good advertisement for 1 password, especially since autofill should work better on version 8 according to advertisement of 1password