Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
3 years agoAutofill does not work in apps
Autofill does not work in apps on my pixel 4a and my father's Samsung A50.
This worked under 1password7 not in version 8
1P_Timothy
Community Manager
3 years agoHi @denniscelen, thanks for following up with me. I'm sorry to hear about the issues you and your father have run into with 1Password.
In regards to your question about pausing subscriptions or trials, reaching out to us directly via email at support@1password.com would be best, as we're unable to discuss account specifics here in public on the Support Community. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. If you've already contacted us via email, lets continue the conversation there.
I tested Garmin Connect, Strava and Komoot with 1Password 8 for Android. Filling in Strava worked as expected. In Garmin Connect, I found that I had to "force" Autofill (long press the email field then tap ⋮ > Autofill) for the Autofill prompts to appear. In Komoot, I did not see any Autofill prompt. Though the same issue seems to be present in Komoot with 1Password 7, I have reported this to the team. Thanks for bringing it to our attention.
With Garmin Connect and Strava, I'd like to ask you to check for any updates in the Google Play Store. If updates are available, do you see any change in filling behavior?
Thanks again!