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fongd's avatar
fongd
New Contributor
5 months ago
Solved

Autofill intermittently stops working in macOS Safari

Hello, 1Password autofill randomly stops working in Safari 18.4 (macOS 15.4). I see the 1Password contextual menu (see screenshot of Etsy login dialog) but clicking it does not open my applicable lo...
browser extension
macos
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Hello folks,

    We’re sorry about the issues that you’ve reported when using 1Password in Safari. We’re happy to share that the latest update to macOS and iOS includes improvements to Safari that resolve a bug where 1Password's suggestion menu would stop working and autofill will stop filling in certain situations.


    We also recommend taking the time to make sure that you’re using the latest version of 1Password for Safari.

    Thank you for your patience as we worked with our partners at Apple to resolve the issue. If you're still seeing the issue then please send an email to support@1Password.com so that the team can help further.

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Hello folks,

We’re sorry about the issues that you’ve reported when using 1Password in Safari. We’re happy to share that the latest update to macOS and iOS includes improvements to Safari that resolve a bug where 1Password's suggestion menu would stop working and autofill will stop filling in certain situations.


We also recommend taking the time to make sure that you’re using the latest version of 1Password for Safari.

Thank you for your patience as we worked with our partners at Apple to resolve the issue. If you're still seeing the issue then please send an email to support@1Password.com so that the team can help further.

-Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

fongd​, derx05​, and MrUserGuy​ 

Thank you for confirming that you're no longer seeing the issue after updating macOS. 🙂

-Dave