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bleepbloop's avatar
bleepbloop
New Contributor
23 days ago

Autofill periodically fills

I've had an issue that I believe I see more frequently on android, over my PC. I believe it is regarding passwords that pulled in when switching from Lastpass. When I need it to autofill, it says there are no passwords for a given site (which I know is incorrect, because I've logged in many times before). However, when i go into onepassword, i can see the login info, and I will have to copy and then paste it over. Somehow I will have a popup that asks if I want to autofill (Never, Allow Once, Always Allow). I then have to select Always Allow for it to then autofill for that password. It will then be fine. This happens on sites like facebook, that I have multiple logins for. I have a hard time re-creating this.

Autofill is selected in the settings on both Android and PC, and it works fine for most passwords. Very frustrating.

1password.com
android
windows

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    8 hours ago

    Hello bleepbloop​! 👋

    I'm sorry that you're running into issues when filling your logins on Android. This usually happens because you don't have the right URL added to the website address field in the Login item that you imported from your previous password manager. When you tap Always Allow, 1Password adds the current webpage's URL to the Login item so that it knows to suggest it in the future. 

    The next time that you run into the issue, before you tap Always Allow, open the 1Password app and check to see if the website address is properly set to match the address of the page that you're currently trying to fill on. You can read more about autofill here: Use 1Password to save logins and sign in to apps and websites on your Android device

    Let me know if I misunderstood the issue.

    -Dave