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kmd's avatar
kmd
New Contributor
2 months ago

Bank upgrade, autofill not working

I'm not sure if this is the correct place to ask this, but my bank recently updated their online banking experience, and 1Password isn't able to correctly autofill the login/password fields. When it tries, the fields are blanked out, but still marked as filled by 1P (the `data-com-onepassword-filled="light"` attribute is set). I can still copy & paste the values.

Site: https://www.kennebunksavings.com/?login=1
Browser: Safari (Chrome partially works, filling in only one field at a time)

browser extension
macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 days ago

    Hello kmd​! 👋

    I'm sorry for the delay in responding. I've reproduced the issue on my end in both Safari and Chrome, it looks like only one field is filled until the second field is clicked. While I'm not sure if this is something that the website itself is blocking, I've filed an internal work item for our development team to investigate this further. 

    Thank you for reporting the issue and I'm sorry for the inconvenience. 

    -Dave

    Issue=FS-4436