Forum Discussion

WKO8292's avatar
WKO8292
New Contributor
3 months ago

Being asked for 2FA constantly since new phone

Anyone else has this issue? 1Password asks me to re-enter my 1PWD account 2FA constantly since changing phone. Removing / Re-installing did nothing. Support is rather useless. They had me turn on/of...
ios
macos
fok's avatar
fok
Occasional Contributor
1 month ago

I have the same issue after switching iPhones. Is there a solution?

WKO8292's avatar
WKO8292
New Contributor
1 month ago

Do you have two accounts ? It mostly work now for me. Not sure if it’s actually a fix or “luck” as I never heard back from 1P. They acknowledged the issue but had no ETA for a fix and that was a month ago…. 

  • fok's avatar
    fok
    Occasional Contributor
    1 month ago

    Thanks for the information. I actually have two accounts: A business account (which regularly asks for a reauth via single sign-on which is expected and my employer's policy) and a personal account which has 2FA enabled since 1Password added that feature.

    Before switching to the new iPhone I only needed 2FA for my personal acocunt when adding the account for the first time on a new device. This time 1Password has already asked me a couple of times after migrating. Not every day though, just at random times.

    • WKO8292's avatar
      WKO8292
      New Contributor
      1 month ago

      I have two accounts too. Apparently it’s an issue only for people with 2 accounts.