Forum Discussion

WKO8292's avatar
WKO8292
New Contributor
3 months ago

Being asked for 2FA constantly since new phone

Anyone else has this issue? 1Password asks me to re-enter my 1PWD account 2FA constantly since changing phone. Removing / Re-installing did nothing. Support is rather useless. They had me turn on/of...
ios
macos
fok's avatar
fok
Occasional Contributor
1 month ago

I have the same issue after switching iPhones. Is there a solution?

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

fok​ 

I'm sorry that you're seeing a similar issue on your iPhone. I'd like to ask you to create and share a 1Password diagnostics report from your iOS device:

Send a diagnostics report (iOS)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/being-asked-for-2fa-constantly-since-new-phone/163413/replies/165133
  • Your forum username: Fok


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave