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DayLite's avatar
DayLite
New Contributor
5 months ago

Billed Twice for one subscription

Hello team, I found out I was billed twice for an annual subscription I did. One billed before the trial and another after the trial. I sent an email to the support but no response.  I just want to know if it's only me treated as such or others too.

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1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    5 months ago

    DayLite​ 

    We answer support requests in the order received. It also looks like my colleague replied to you 4 hours ago. Please check your email for a message from us.