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Forum Discussion
Biometric Unlock unavailable
Hello,
I get the following errors on Android. The error occurs when I want to activate the face recognition.
Android: 12 (also under Android 11)
1Password App: 7.9
Device: Samsung Galaxy S...
While the error message may not be clear to everyone, it gives us the information we need to determine the root cause of the issue.
You should be able to unlock 1Password with biometry using Fingerprint Unlock on a Samsung Galaxy S21 running Android 12. Let me know if that doesn't work.
