Forum Discussion

JonT's avatar
JonT
New Contributor
1 month ago
Solved

Brave Plugin asking for Authentication

Is anyone else having the strange issue where when using Brave on Windows 11 and the 1password plugin? If 1password is locked, unlocking creates a popup saying Authentication Required, and a new brow...
browser extension
discussion
windows
  • JonT's avatar
    JonT
    1 month ago

    I fixed it.

    • Disabled browser connections in 1Password.
    • Removed plugin from Brave
    • Rebooted
    • Enabled connections in 1password
    • Reinstalled plugin
    • Sorted

    Jon

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

Hello JonT​! 👋

I'm sorry that you're seeing an unexpected prompt when unlocking 1Password in the browser. So that I can help get this resolved, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/brave-plugin-asking-for-authentication/164850
  • Your forum username: JonT
  • A screenshot of the message that you see. 


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave