Forum Discussion

barbarab's avatar
barbarab
New Contributor
26 days ago

Browser extension 8.10.68.14 bugs

I'm having a lot of problem with the latest extension, on Mac, iPhone, Safari, and Chrome. Chrome, at least, has updated itself and thus restarted during this time. 

Verified on Mac only: editing a field in the extension, such as the name, supports key input at the rate of around one stroke a second. Thus typing "1Password" takes almost ten seconds, instead of one. 

Verified in Safari (iPhone, Mac) and Chrome (Mac): the extension actively prohibits entry of credit card number on the lawpay.com payment page. I ended up entering the information by turning off the extension in Safari. 

Suspected, all browsers, various sites: either the Internet has starting having nonfunctional buttons (one example is "create account" on some instances of Workday), or one of my extensions is messing with it. 

Is there a fix for this? 

browser extension
ios
macos

1 Reply

Sort By
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    24 days ago

    Hello barbarab! 👋

    I'm sorry that you're running into a few different issues when using 1Password in the browser. I recommend sending an email to support@1Password.com so that I can request some additional specific information from your end via email. 

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you next steps. 

    -Dave