Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
bowen
7 months agoNew Contributor
Can not process without PIN
Hi there,
I set up my Yubico key on Mac, without PIN. However, when I use my iPhone, I was asked to enter the PIN to unlock security key. Where can I find the PIN? I never set it. Thank you.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 17.5.1
Browser: Not Provided
- 1P_Tommy
Moderator
I can't be certain but are you being prompted for the pin code of the device itself? If you're not prompted in one place for a pin chances are it's the iOS pin code.
If you'd like feel free to email us using
support+forum@1password.com
. Be sure to use the email address tied to the account in question.