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Former Member's avatar
Former Member
4 years ago

Cannot export my vault

Trying to export my vault. I am probably doing something wrong. I cannot select export from the menu. Export is there it just isn't clickable.

Can someone advise on what I might be doing wrong here?

1Password Version: 8.5.0
Extension Version: 2.2.3
OS Version: Windows 11

betas
windows

3 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Drew123, that's great! Very happy news. Thanks for letting us know. 🥳

  • Former Member's avatar
    Former Member
    4 years ago

    This is resolved now. Just had to restart the app. Thanks for your reponse.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Drew123, sorry to hear about this issue.

    If I understand correctly, the export option is present, but you can't use it. This is not something we'd expect, so I'll be happy to follow up on the problem for you.

    In order for us to start digging deeper, could you send a brief email to support+windows@1Password.com? That way, we can talk about specifics of your setup and our team can start to investigate this in-depth. You've already described the problem clearly, so just a short email with a link to this discussion (so we know it's you) will be great. 👍

    We'll look forward to fixing this for you!

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Trying to export my vault. I am probably doing something wrong. I cannot select export from the menu. Export is there it just isn't clickable.

\n\n

Can someone advise on what I might be doing wrong here?

\n\n
\n\n

1Password Version: 8.5.0
\nExtension Version: 2.2.3
\nOS Version: Windows 11

","body@stringLength":"341","rawBody":"

Trying to export my vault. I am probably doing something wrong. I cannot select export from the menu. Export is there it just isn't clickable.

\n\n

Can someone advise on what I might be doing wrong here?

\n\n
\n\n

1Password Version: 8.5.0
\nExtension Version: 2.2.3
\nOS Version: Windows 11

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Cannot export my vault","moderationData":{"__ref":"ModerationData:moderation_data:135359"},"body":"

Hi @Drew123, that's great! Very happy news. Thanks for letting us know. 🥳

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This is resolved now. Just had to restart the app. Thanks for your reponse.

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Hi @Drew123, sorry to hear about this issue.

\n\n

If I understand correctly, the export option is present, but you can't use it. This is not something we'd expect, so I'll be happy to follow up on the problem for you.

\n\n

In order for us to start digging deeper, could you send a brief email to support+windows@1Password.com? That way, we can talk about specifics of your setup and our team can start to investigate this in-depth. You've already described the problem clearly, so just a short email with a link to this discussion (so we know it's you) will be great. 👍

\n\n

We'll look forward to fixing this for you!

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