I did a TM restore of my current MacBook to my new one, and I cannot unlock 1Password application. I am 100% certain the password is correct (I can see it).
1Password Version: 8.9.12
Extension Version: Not Provided
OS Version: macOS 13.1
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=can't%20open%201password%20on%20new%20Mac%20after%20Time%20Machine%20restore
Moderator@1passwordthug
Thank you for posting the Support ID! Your ticket is with the right team and one of my colleagues will send you a reply over email as soon as possible. 🙂
-Dave
ref: GPY-44482-335
ModeratorHello @1passwordthug!
I'm sorry that you're unable to unlock 1Password after restoring from a Time Machine backup. I'd like to ask you to create a diagnostics report from your Mac:
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
1PasswordthugThe report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
I did a TM restore of my current MacBook to my new one, and I cannot unlock 1Password application. I am 100% certain the password is correct (I can see it).
\n\n1Password Version: 8.9.12
\nExtension Version: Not Provided
\nOS Version: macOS 13.1
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=can't%20open%201password%20on%20new%20Mac%20after%20Time%20Machine%20restore
I did a TM restore of my current MacBook to my new one, and I cannot unlock 1Password application. I am 100% certain the password is correct (I can see it).
\n\n1Password Version: 8.9.12
\nExtension Version: Not Provided
\nOS Version: macOS 13.1
\nBrowser:_ Not Provided
\nReferrer: forum-search:can't open 1password on new Mac after Time Machine restore
@1passwordthug
\n\nThank you for posting the Support ID! Your ticket is with the right team and one of my colleagues will send you a reply over email as soon as possible. 🙂
\n\n-Dave
\n\nref: GPY-44482-335
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\n\nI'm sorry that you're unable to unlock 1Password after restoring from a Time Machine backup. I'd like to ask you to create a diagnostics report from your Mac:
\n\nAttach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
\n\n
1PasswordthugThe report will be in zip format. Please send the entire file.
\n\nYou should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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