Forum Discussion

Former Member's avatar
Former Member
4 years ago

Can't enable IOS Safari Extension on iPhone. Any ideas?

For some reason I see the extension available but the toggle switch isn't available to be switched on.

1Password Version: 7.8
Extension Version: Not Provided
OS Version: iOS 15

ios

3 Replies

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team
    4 years ago

    On behalf of Jack you're very welcome. If we can be of further assistance, please don't hesitate to contact us.

    Ben

  • Former Member's avatar
    Former Member
    4 years ago

    Thank you Jack! That worked perfectly.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @16tech89:

    Do you have any content restrictions enabled?

    Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content has to be be set to "Unrestricted Access" or you will be unable to enable the 1Password extension.

    If that isn't the issue, let me know and I'd be happy to take a further look at what's going on.

    Cheers!