Forum Discussion

Former Member

4 years ago

Can't enable IOS Safari Extension on iPhone. Any ideas?

For some reason I see the extension available but the toggle switch isn't available to be switched on. 1Password Version: 7.8 Extension Version: Not Provided OS Version: iOS 15

Jack_P_1P

1Password Team

4 years ago

Hi @16tech89:

Do you have any content restrictions enabled?

Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content has to be be set to "Unrestricted Access" or you will be unable to enable the 1Password extension.

If that isn't the issue, let me know and I'd be happy to take a further look at what's going on.

Cheers!

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enable IOS Safari Extension on iPhone. Any ideas?","id":"message:19097","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:19097"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:19097"},"body@stripHtml({\"truncateLength\":200})":" For some reason I see the extension available but the toggle switch isn't available to be switched on. \n\n \n\n 1Password Version: 7.8 \nExtension Version: Not Provided \nOS Version: iOS 15 ","body@stringLength":"238","rawBody":"

For some reason I see the extension available but the toggle switch isn't available to be switched on.

\n\n

1Password Version: 7.8
\nExtension Version: Not Provided
\nOS Version: iOS 15

\n","kudosSumWeight":0,"postTime":"2021-09-24T06:41:41.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:19097_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":637},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

For some reason I see the extension available but the toggle switch isn't available to be switched on.

\n\n

1Password Version: 7.8
\nExtension Version: Not Provided
\nOS Version: iOS 15

"},"Conversation:conversation:19097":{"__typename":"Conversation","id":"conversation:19097","solved":false,"topic":{"__ref":"ForumTopicMessage:message:19097"},"lastPostingActivityTime":"2021-09-25T06:42:29.000-07:00","lastPostTime":"2021-09-25T06:42:29.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:19097":{"__typename":"ModerationData","id":"moderation_data:19097","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:19097_1":{"__typename":"Revision","id":"revision:19097_1","lastEditTime":"2021-09-24T06:41:41.000-07:00"},"ForumReplyMessage:message:19098":{"__typename":"ForumReplyMessage","id":"message:19098","conversation":{"__ref":"Conversation:conversation:19097"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":19098,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Can't enable IOS Safari Extension on iPhone. Any ideas?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:19098"},"parent":{"__ref":"ForumTopicMessage:message:19097"},"body":"

Hi @16tech89:

\n\n

Do you have any content restrictions enabled?

\n\n

Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content has to be be set to \"Unrestricted Access\" or you will be unable to enable the 1Password extension.

\n\n

If that isn't the issue, let me know and I'd be happy to take a further look at what's going on.

\n\n

Cheers!

","body@stringLength":"413","rawBody":"

Hi @16tech89:

\n\n

Do you have any content restrictions enabled?

\n\n

Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions > Web Content has to be be set to \"Unrestricted Access\" or you will be unable to enable the 1Password extension.

\n\n

If that isn't the issue, let me know and I'd be happy to take a further look at what's going on.

\n\n

Cheers!

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