Former Member
3 years agoCan't get 2FA to log in to 1Password
I've been using 1Password for years without problems--usually without the need to log in to my online account. I do have my secret key and password. Recently my IOS devices were wiped clean, including my Authy app to generate a 2FA code. When I try to log into the 1Password website, the options I'm presented with are (1) add a new android phone (and I don't have one), (2)USB security key (which doesn't work--can't remember if it ever did, and (3) This device. The latter gives a response of "Your identity couldn't be identified." So I don't know what I can do to get into my own 1Password account.
1Password Version: 7.9.5
Extension Version: not used
OS Version: Mac OS 12.4
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